Contact Four Roots Landscape LLC

We're Ready to Assist

Need help choosing a rug, checking an order, or understanding a store policy? Four Roots Landscape LLC is here to help with your questions and concerns.

Whether you're contacting us before making a purchase or need assistance with an existing order, please use the details below to reach our team.

Get in Touch

Email Support
inquiries@fourrootsco.shop

For product questions, order updates, payment concerns, returns, refunds, or general inquiries, send us an email with the relevant details.

Phone Support
816-283-3253

You can call us regarding questions about our store, products, and customer service requests.

Business Address
Four Roots Landscape LLC
10621 N Campbell St
Kansas City, MO 64155-1543
United States

Customer Service Hours

Our customer service team is available during the following hours:

  • Monday–Friday: 9:00 AM–5:00 PM EST

  • Saturday–Sunday: Closed

Messages received outside regular business hours may be reviewed on the next business day.

How We Can Help

Our team can assist with a range of shopping and order-related matters, including:

  • Product Information: Questions about rug dimensions, materials, colors, and care details listed on our website.

  • Order Status: Help locating order information and reviewing available shipping updates.

  • Shipping and Delivery: Questions about tracking, delivery delays, or address issues.

  • Returns and Refunds: Guidance on eligibility, return instructions, and refund status.

  • Payments and Billing: Assistance with transaction questions, checkout issues, or billing discrepancies.

  • Damaged or Incorrect Orders: Help reporting a product that arrives damaged or differs from the item ordered.

  • Website Assistance: Support with browsing, accessing information, or completing a purchase.

Contacting Us About an Existing Order

To help us review your request efficiently, please include your order number, the email address used at checkout, and a clear explanation of the issue.

If you are reporting a damaged or incorrect rug, photographs may help us understand the situation. For payment-related concerns, never include your full payment card number or security code in an email.

Before Sending a Request

For information about common shopping questions, you may also find answers in our FAQs and relevant store policies. Reviewing those resources can help you understand the applicable process for shipping, cancellations, returns, refunds, and payments.

We Appreciate Your Feedback

Your questions and feedback help us identify areas where our shopping experience and customer service can improve. Please reach out whenever you need assistance related to Four Roots Landscape LLC.

Email: inquiries@fourrootsco.shop
Phone: 816-283-3253

We look forward to assisting you.