These Billing Terms explain how payments and charges are handled when you purchase rugs or other listed products from Four Roots Landscape LLC. By submitting an order, you agree to provide accurate billing information and pay the amounts shown during checkout.<\/p>\n
Customers must provide complete and accurate billing details when placing an order. This may include your name, billing address, email address, phone number, and the payment information required by the selected payment provider.<\/p>\n
Incorrect information may result in payment verification issues, order delays, or a declined transaction. If you notice an error after placing an order, please contact us as soon as possible.<\/p>\n
Before confirming your purchase, review the order summary displayed at checkout. Depending on your order and delivery destination, the total may include:<\/p>\n
Promotional offers and discounts will be applied according to their stated conditions. The final amount payable should be reviewed before you complete checkout.<\/p>\n
Payments are processed through the payment methods and providers available on our website. Your payment provider or financial institution may verify the transaction before it is approved.<\/p>\n
An order may remain pending until the necessary authorization is received. If payment is declined, you may need to confirm your billing details, check your available funds, or contact your financial institution.<\/p>\n
Four Roots Landscape LLC cannot guarantee approval of a transaction by an external bank or payment service.<\/p>\n
An order confirmation or receipt may be sent to the email address supplied during checkout. It may include your order number, product details, order total, and other relevant purchase information.<\/p>\n
Please retain this confirmation for your records. If you do not receive an expected confirmation, check your spam or junk folder before contacting us.<\/p>\n
An order confirmation is not necessarily proof that a package has shipped.<\/p>\n
If you believe that you have been charged incorrectly, please contact us so we can review the available transaction and order records.<\/p>\n
Examples of billing concerns include:<\/p>\n
Please provide your order number, the transaction date, and the amount in question. For your security, do not send complete card numbers, security codes, or account passwords by email.<\/p>\n
If a transaction appears unauthorized, you should also contact your bank or payment provider promptly.<\/p>\n
Some payment methods may display a pending transaction or temporary authorization before a payment is fully settled. These entries may not represent completed charges.<\/p>\n
The time required for a pending authorization to be released depends on the payment provider or financial institution. If the amount remains pending longer than expected, contact your provider for assistance.<\/p>\n
When a refund is approved under our Refund & Returns Policy or Cancellation Policy, it will generally be issued to the original payment method unless another arrangement is permitted and agreed upon.<\/p>\n
The time required for the refund to appear may vary by provider. Any applicable adjustment will be handled according to the circumstances of the order and relevant legal requirements.<\/p>\n
Applicable taxes may be calculated and collected according to the delivery destination and relevant requirements. Customers are responsible for reviewing the charges presented during checkout.<\/p>\n
We may retain order and billing records for accounting, customer service, fraud prevention, dispute resolution, and legal compliance, in accordance with our Privacy Policy and applicable law.<\/p>\n
Payment information may be processed by independent payment providers under their own security procedures and privacy terms. We take reasonable steps to protect information handled through our store, but no electronic system can be guaranteed completely secure.<\/p>\n
Please use trusted devices and secure connections when submitting payment information.<\/p>\n
We may update these terms to reflect changes to our checkout process, payment services, business operations, or legal requirements. The latest version will be published on this page with an updated date.<\/p>\n
Changes will apply as permitted by law and will not remove rights that cannot legally be excluded.<\/p>\n
For assistance with billing, payment confirmation, order totals, or refunds, contact:<\/p>\n